Tag Archives: SMS
Twitter to replace 800#s as corporate contact point

Twitter to replace 800#s as corporate contact point

Anybody listening or watching the mass media knows that the media Twitter handle – at San Francisco’s KCBS, it’s @KCBSnews – are replacing 800 #s and SMS as the preferred form of corporate contact. The reasons are obvious: Twitter handles are easy to remember. Twitter handles reinforce branding. Twitter is real time like an 800 [...]

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The End of Long Comments

The End of Long Comments

Two years ago, online conversation used to reside on blogs and their commentators. The objective was to make and validate points of discussion. Now, soundbite communication – SMS, micro-blogging, “like” – distills communication down to making the point. The speed of online communication is accelerating because, in simplest possible terms, there are now more people [...]

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