Today’s New York Times acknowledges the citizen journalism that was so prominent during the Mumbai terrorist incident:
The attacks in India served as another case study in how technology is transforming people into potential reporters, adding a new dimension to the news media.
At the peak of the violence, more than one message per second with the word “Mumbai” in it was being posted onto Twitter, a short-message service that has evolved from an oddity to a full-fledged news platform in just two years.
Forbes acknowledges the power of Twitter and points out its weaknesses as a news source:
Social networks were flooded with bunkum about the events in Mumbai, to be sure. Cynics pointed out that much of the information was of questionable value. As one blogger pointed out, many tweets, particularly later on in the developing crisis, simply echoed the latest reports from mainstream outlets such as the BBC and CNN.
- Check information source before “retweeting”.
- Include hashtags to categorize news, make queries and providing corrections.
- Encourage updates and corrections.
- Encourage the use of these protocols.